Frequently Asked Questions
If your question is not answered here, send it to us directly.
Do you sell to other countries, or only domestically?
We operate in both domestic and international markets, and international trade is a core part of our business.
Can you produce to my drawing or specification?
Yes. Customization and R&D is our core business. Send a drawing, sample or specification sheet and we will review feasibility and quote.
Do you handle shipping and customs?
Yes. Export customs clearance and freight forwarding are handled by our own team.
What is your minimum order quantity?
TO CONFIRM — your actual MOQ policy — per product line if it differs
What is your lead time?
TO CONFIRM — lead time
Do you provide samples?
TO CONFIRM — sample policy
How do I get a price?
Send your requirement — product, specification, quantity and destination. We will respond with a quotation.
Are you a factory or a trading company?
TO CONFIRM — answer this accurately for your own structure — clients ask this early, and a clear honest answer builds trust
What payment terms do you accept?
TO CONFIRM — payment terms